The Library's Main Branch has an accessible computer station equipped with special hardware and software, including: 
- a fully adjustable table
- computer mouse options
- a large print keyboard
- various assistive software
The Main Branch also has a CCTV print magnifier on the second floor, a DAISY player, and UbiDuo. Please connect with a Library staff member for more information or assistance accessing the devices you need. 

For mobility needs, all branches offer a rollator/walker that can be used when a customer is visiting the branch. 

If customers have powered mobility devices, the Library's Main Branch (and many Town facilities) offer dedicated charging outlets, specifically designed for mobility devices. 

Town of Ajax residents with restricted mobility, illness, injury, or other circumstances preventing you from visiting the Library may be eligible for our Visiting Library Service program where we bring the Library to you! Learn more about the Visiting Library Service and sign up. 

• Audiobooks: available in disc or downloadable formats, you can listen to these on a computer or portable device. 
  
• Closed-Captioned Movies and TV Shows: many DVDs and Blu-Rays have closed caption options available. 
• Daisy Player: available for borrowing along with Daisy Talking Books
• Daisy Talking Books: reserved for print-disabled customers who have a completed CELA Self-Declaration Form verified by CELA. 
• Databases: many of the Library's online resources have accessibility features. Speak with a Library staff member to find a database that meets your needs and explore its accessibility options. 
• Large Print Books: the Library offers books in print format with a minimum 16 point font and larger line spacing.
• Programs: staff can provide information about current programs and are happy to offer accommodate accessibility requests.
• Toy Library: an educational collection to enhance the play experience, develop skills and allow all kinds of abilities to learn as they play.

All Library branches can be approached, entered, and used by customers who use a wheelchair. Branches have automatic door openers, accessible washrooms, and Main Branch has an elevator for second floor access. 

Each Library Branch can provide curbside pick-up for items on hold. Once your holds are available for pick-up: 
1. Park your vehicle at the branch where your holds are available. 
2. Call 905-683-4000 and speak with a staff member, letting them know which location you are requesting curbside pick-up for. Staff will inquire about your name and Library card number to locate your items. 
3. Wait for your items to be brought to you!

The Library offers hearing loop systems in Main Branch's Rotary Room and Audley Branch's Multipurpose Room. Hearing loops can provide a more clear, intelligible sound, and reduce background noise for people using hearing aids. 

You can access the assistive hearing loop by switching to the telecoil (T) setting and adjust your volume as needed. For those that require hearing assistance but do not have a hearing aid, a portable receiver and headset can be made available. Please speak with staff to access a receiver and headset, advance notice is appreciated. 

As a Canadian with a print disability, you have a right to accessible public library services. The Centre for Equitable Library Access (CELA) makes it possible and easy for all public libraries in Canada to provide materials in a broad range of accessible formats, with both digital and conventional delivery options. If you already receive CELA services, learn about Bookshare, which gives you access to over 250,000 eBooks. The Library can help you register for CELA services: contact us via email or by calling 905-683-4000.

The Library will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities upon request. Alternate methods of communicate may include, but are not limited to:

• handwritten or typed communications or NexTalk for customers who are deaf or hard of hearing
  
• providing transcripts or the use of assistive software when communicating with customers with low or no vision
• reading documents or on-screen information out loud to support customers with low vision or comprehension

Library staff will use the appropriate communication methods based on the customer's preference and needs in each unique situation. 

NexTalk is a communications software that allows users to type and read conversations that would otherwise be done by speaking and hearing. You can use NexTalk to get information about Library programs and services. NexTalk users who make inquiries after hours have the ability to leave a message for staff and calls are returned promptly. Customers wishing to use NexTalk to make inquiries can call the Town's toll free number 1-866-460-4489 and be linked to Town Hall, Recreation and Culture, or the Library.

All of the content on our website and any Library publications can be provided in alternate formats. If you require an alternate format, please contact the Coordinator of Marketing and Communications via email or call 905-683-4000 and ask to be directed.